Instructor: Dr. Marcia D. Dixson

Office hours: TR 2:00 - 4:00

and happily by appt.

Office: NF 230B

Phone: 481-6558 Email:

COM 597 The Dark Side of

Relational Communication

Fall, 2013



















Back to Syllabus
  Link to pdf of syllabus

Questions to Guide your Reading of Chapter 6 Complaints and Criticisms

1. Define complaints

2. Why do partners complain? What do they complain about?

3. What does facework have to do with complaints?

4. What are the reasons for and consequences of withholding complaints?

5. When is complaining functional?

6. When is withholding complaints functional?