COM 323 Business and Professional Communiction

Summer, 05

Dr. Marcia D. Dixson

5:30-7:50 MTR


Office hours: 4-5:15 MTR

Phone: x 16558

Need an appointment?

email Dr. Dixson



Return to syllabus


Questions to Guide your Reading of Chapter 9:

Small Group Communication and Problem Solving


1. Given your experiences with small groups and teams, list one thing you learned from Chapter 9 that could have made at least one of those experiences better.

2. What is the difference between problem solving and decision making?

3. What is a "cyclical manner" of group process?

4. Groupthink allows groups to reach agreemeent easily, so what's the problem?

5. Why is establishing criteria so important to the problem solving process?