COM 320 Small Group Communication

Spring, 2015


basketball team

Dr. Marcia D. Dixson

Office: NF 230B 481-6558

Office Hours: MW 2:30 - 4:30 pm and by appointment

























Unit 5 RAT - Concept List

Chapters 9 - 11

20 Questions

Chapter 9
Chapter 10
Chapter 11
Problem solving vs. Decision making P-MOPS Conflict - definition
Assembly effect Ideal solution Benefts of conflict
Functional task requirements for decision making   Negative effects of conflict
Charge   Deviate
Area of freedom   Task (substantive) vs. Relationship (affective) vs. Process (procedural)
Four common decision making methods   Conflict over inequity
Group Polarization   Conflict management style: Avoidance
Groupthink   Conflict management style: Accommodation
    Conflict management style: Competition
    Conflict management style: Collaboration
    Conflict management style: Compromise
    Principled Negotiation
    Ethical disagreement

Word Version of Concepts