COM 320 Small Group Communication

Spring, 2015


basketball team

Dr. Marcia D. Dixson

Office: NF 230B 481-6558

Office Hours: MW 2:30 - 4:30 pm and by appointment

























Unit Two: Understanding Groups

RAT Concepts


Chapter 1
Chapter 2 Chapter 3
Importance of teams in the work environment
You cannot NOT communicate Interdependence
Needs met by groups
Content and relational dimensions of communication Nonsummativity
Six characteristics of small group discussion
Four types of listeners Equi- and multi-finality
Social loafer
Four things to be an effective listener Input, throughput and output variables
Participant observer
Biases in leadership due to physical appearance Bona fide group perspective
Six ethical principles of group membership
Backchannel cultural differences Boundary spanners
  Monochronic vs. polychronic  
Social presence in CMC  

Word version of concepts